Office answer-phone messages will usually be returned after 5pm Monday to Friday, and at any convenient time on a Saturday.

Mobile phone voicemail messages will be returned as soon as practicably possible, normally within a few hours (unless you state it to be an emergency).

E-mail will normally be responded to within 24 hours, Monday to Saturday, though we tend to respond to e-mail much quicker.

In all cases, please leave your name, a contact number and the nature of the enquiry.

In an emergency, please always use the mobile number.  If there is no reply, leave a message stating that you have an emergency.  If your call goes straight through to voicemail, then we may be out of network range, on another call or we may be unavailable.  Our emergency call-out service is subject to availability.

Registered and Postal Address:

15 Dukes Ride, Bishop’s Stortford, Herts, CM23 4BY

01279 503188

07784 704981