Plumbsense Ltd was founded in May 2006 by its owner and manager, Paul Merton, originally based in Welwyn Garden City, Hertfordshire, moving to Bishop’s Stortford in January 2013.

Prior to commencing training as a plumber in 2005, Paul worked in central London for an international research agency as a Project Manager.  He was responsible for managing large research projects primarily for overseas clients.  Using his skills gained in a business environment combined with those acquired from his plumbing training, he set up Plumbsense Ltd. 

Our slogan "Plumbing the sensible way" means being friendly, honest, reliable and not cutting corners.  We believe in providing an exceptional level of customer service combined with a high standard of work.  Our beliefs are further explained on the Company Principles page.



June 2007    City & Guilds Level 2 Certificate in Basic Plumbing Studies

Sept 2008    First plumbing co. to be awarded TrustMark status by Herts Trading Standards

June 2009    Fair Trading Award by Herts Federation of Small Businesses

June 2009    Service Excellence Runner-up Award by Herts Federation of Small Businesses

Nov 2009     Named as one of the UK's Top Ten Tradesmen by TrustMark

Jan 2010      NVQ Level 2 in Plumbing (domestic)

April 2010    Gained Assoc. Memb of CIPHE (Chartered Institute of Plumbing & Heating Eng.)

April 2010    Gained CIPHE membership as a Registered Plumbing Professional

Feb 2013     Accepted onto “Buy With Confidence” scheme by Herts Trading Standards



Our company registration number is 05824867.

We hold £2,000,000 public liability insurance.


Plumbsense Ltd is pleased to sponsor a Colombian child through Compassion UK.

Click here for details.

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